{Job Junction} Urgent requirement for a SAP - Configuration / CRM support in Raleigh, NC

Hi,

 

We at eSystems are looking for a SAP – Configuration / CRM support in Raleigh, NC. Please reply with your updated word format resume as soon as possible.

 

Position: SAP – Configuration / CRM support

Location: Raleigh, NC

Duration: 12+ months

No of Positions: 2

 

Roles and Responsibilities:

 

This position will provide technical and functional support for the client's  SAP environment. This environment services over 5,000 users and includes instances of ECC 6.0, BI 7.0, Business Objects, CRM, Enterprise Portal, Solution Manager, GRC, NWCE, and PI.

 

CRM support includes but is not limited to: providing guidance in aligning DOT's business processes with SAP functionality, performing functional configuration and customization, maintaining system integrity, and component integration with ECC and Portal. Additional responsibilities include writing functional and technical specifications, developing test plans & performing system testing.

 

CRM functional configuration experience with ECC integration

- Understanding of specifications for CRM middleware plug-ins, real time experience on functional side of Enterprise Portals 5.0 & 6.0, web channel CRM 2007 and 7.0

- Substantial understanding of CRM components and technical objects like ABAP user exits, business add-ins, BAPI's Idocs, Bdocs, RFC requirements, middleware configurations, Web-UI customization & configuration, common middleware replications related to customer master, pricing conditions, product master, enhancements & document replications such as CRM orders

- Business partner type customer, employee & contact person definition and replication between ECC & CRM. Design of organization structure and incorporating concepts such as Org data determination, partner determination, etc.

- Hands-on middleware configuration for downloading the master data components, business partner data, product master, installed base & I-objects. Replication management including the order replications, FICO integration, service processes, etc.

- Configure the WEB UI work links, direct links, etc., assignment to the business roles, using base customization concepts such as service orders, actions, status management, business partner data management, I-base management, surveys

- Customization of item categories, item category determinations, work flow, processing claims, processing change requests, web requests in Grants Management. Business Warehouse integration work & work on BOBJ reports to sync with CRM dashboards by linking to the business roles

- Experience with writing functional specs, solution design, determining the logic for GAPS, testing & training

 

Thanks & Regards

Sameer Neve 

Work: 609-945-3686
Email: sameer@esystems-inc.com
Web: www.esystems-inc.com

 

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