{Job Junction} IVR Automation Test Engineer || Sunnyvale, CA

Greetings,

 

My name is Kriti, and I am a Recruiting Manager at eTeam Inc. eTeam Inc is a global contingency staffing firm servicing fortune 1000 clients across North America, Europe, and Asia. We have an excellent job opportunity with one of our clients

 

Kindly send the resume to Aeimen Firdous - Afirdous@eteaminc.com, Contact Number:7323382746

 

Job Title: IVR Automation Test Engineer  

Location:  Sunnyvale, CA

•  Overall 8 years in IT (5-7 years in Quality Assurance) Excellent analytical skills

•  with an ADVANCED level proficiency in QA practice creating/maintaining test plans, creating test harnesses, scripts; executing scripts and reporting.

•  Extensive  knowledge on Automation testing using IVR technologies: Hammer/ Cyara/ Cyclone

•  Hands on experience testing

•  Interactive Voice response system and tool knowledge to test IVR

•  Ensure the correctness and completeness of voice applications

•  Experience verifying the  logic of the Call Flow and BRDs

•  Experience testing CRM applications  for contact center is preferred

•  Experience with testing multilingual voice applications is preferred

•  Test applications by: reviewing existing and newly-submitted tests for correctness and usability, creating new tests where missing, updating, improving, and correcting tests where necessary

•  Write comprehensive test plans and corresponding test cases for basic components and features.

•  Find bugs and apply engineering rigor to reproduce and diagnose those bugs, write concise and descriptive bug reports and present test results to other project stakeholders clearly and effectively.

•  Good working knowledge of one or more programming/scripting languages is preferred

•  Supporting test setup, analyzing defect metrics data and attending defect calls with UAT support.

Proudly servicing workforce solutions in USA | Canada | EMEA | APAC

Accelerated Hires Aeimen Firdous Sr. Technical Recruiter      Direct: +17323382746       afirdous@eteaminc.com      www.eteaminc.com

For any suggestion or feedback, please contact my manager: Kriti Gakhar (kgakhar@eteaminc.com)

 

Careers@eTeam| LinkedIn| Facebook| Twitter

We're proud of our success:

PRO Unlimited Partner – 2019, 2018, 2017, 2016, 2014, 2013

Workforcelogiq 2019, 2018 Proven Partner Award

Pontoon 2018 Game Changer Award, Core Supplier. 
TAPFIN 2018 Elite Partner Award, 2017 Partner of the Year, 2016 Elite Partner Award.
Kelly OCG : 2020 Regional Partner, 2017 Supplier of the Year 

Agileone :  2019 Diverse supplier of the Year  Award, 2018 Supplier Excellence Award
Guidant Global:  2020 Outstanding Performer Supplier Partner 2018 Top Diverse Supplier, 2017 Exceptional Performance 
Awarded Best Staffing Firm to Work for by Staffing Industry Analysts – 2019

Supplier of the year Finalist  for CAMSC- Canadian Aboriginal & Minority Supplier Council – 2019

--
--
All Job Openings : http://groups.google.com/group/jobjunction/topics?hl=en
 
You received this message because you are subscribed to the Google Groups "Job Junction" group.
 
If you are a job seeker please join the group using the link http://groups.google.com/group/jobjunction/subscribe or you can join group or add Job Junction as your friend in Facebook (Search for Job Junction) or you can also follow my blog http://jobjunctionglobal.blogspot.com/
 
If you have any requirement to share please send the same with all job details, email ID to which the resume has to be sent to jobjunction@googlegroups.com and jobjunctionglobal@groups.facebook.com
 
To unsubscribe from this group, send email to jobjunction+unsubscribe@googlegroups.com
For more options, visit this group at http://groups.google.com/group/jobjunction?hl=en
---
You received this message because you are subscribed to the Google Groups "Job Junction" group.
To unsubscribe from this group and stop receiving emails from it, send an email to jobjunction+unsubscribe@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/jobjunction/CABbe1nA3cgPunPS4BsySUBj0tbui9u7_MqwGb_jFwetLmJffeg%40mail.gmail.com.