{Job Junction} Required...... Analyst/Developer

Hi

Hope you are doing good !

Please find the below requirement.

Job Title: Analyst/Developer - 20 2800400

Location: LC Peoria, IL

Type of Interview: Phone Screen

Duration: 1 year

 

Description:

Required Qualifications: relevant degree or equivalent experience, knowledge of IT Service Management / ITIL, excellent team work, strong initiative, communication, organization, customer focus and planning skills, good analytical skills, self-starter, able to work independently with minimal direction and expertise in Microsoft Excel. Desired

Qualifications: previous experience with ITSM incident, change, and problem management processes, familiarity with infrastructure, technical architecture, web applications, and software development processes.

Summary:

A motivated individual with high initiative is being sought to drive the execution of IT Service Management (ITSM) processes. The person will be part of a team providing ITSM services for Mission Critical and High Availability web applications. As an Incident/Problem Coordinator, the person will be responsible for the following: coordinating and facilitating activities across multiple teams to resolve incidents and identify root causes for problems, enforcing processes and standards, implementing process improvements, tracking and reporting metrics.

**Position requires person to be on-site.  

 Thanks and Regards,                                                                                       

 

Paul Thomas

Sr.IT Recruiter

IT Intellects Inc.

1125 Victoria Blake Ln Belmont, NC 28012-6529

Email:  p.thomas@itintellects.com

Gtalk :  surendar.itintellects@gmail.com

Direct: 828-919-8784| Fax: (732) 359-1525 | www.itintellects.com

 

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