{Job Junction} Openings for "Product Support Engineer's" for reputed company @ Hyderabad

HI,

Warm Greetings from Macher TechnoConsults !!

We are Looking for "Product Support Engineer's" for reputed company Company.

Location: Hyderabad

EXP: 3-5 yrs,

Package: Open,

JOB DESCRIPTION:

Job Title: Product Support Engineer

Job Posting Summary: Work as a technical product support engineer for an industry visionary and market leader in the fast evolving field of IT GRC.

Responsibilities

·         Provide technical  product support as a part of global 24X7 team

·         Troubleshoot  technical  issues encountered by customers and partners

·         Providing  data fixes and work around to resolve critical customer issues

·         Liaison between product development team and customer

·         Closing customer issues within SLA by interacting with relevant departments

·         Developing on-line knowledge base

·         Understand security policies and procedures for risk and compliance management based on standards such as ISO 2700x, COBIT, PCI and NIST guidelines.

·         Prioritize both time and resources, working independently –

Requirements

·         2-3yrs of experience in providing high-level technical support over the E-Mail and telephone.

·         Bachelor's degree in Information Management, Computer Science, or related degree

·         Knowledge of risk management frameworks and security best practice guidelines, such as ISO 27001, BITS, COBIT, NIST, CIS benchmarks, Privacy etc

·         2 – 3 years JAVA development experience and familiar with SQL, Web Services, Tomcat, XML, HTML, Velocity.

·         Should have hands on experience on databases like Oracle, MySQL

·         Advanced written and verbal communication skills

·         CISA, CISM or CISSP certification is a big plus

·         Knowledge of IT-GRC products is a big plus.

·         Experience in internal or external auditing processes with regard to information security and risk assessment will be a big plus

·         Good knowledge of security tools, techniques and methodologies a plus

·         Needs to work very independently on the cases assigned Attention to detail

·         Job Location: Hyderabad

·         Job type: Permanent

·         Annual Salary: Open

·         Educational Requirement: Bachelor's degree in Information Management, Computer Science, or related degree

N   NOTE: Refer your friends if any.....

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Thank you,

Regards:

D.Sachin Kumar(HR)

Company: www.machertech.com   

Mob : 9392681479  / OFFICE: 9248721137

URL :  http://twitter.com/dsachinkumar 

URL : http://in.linkedin.com/in/dsachinkumar

BLOG: http://dsachinkumar.blogspot.com/

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