Please reply to: Chandan@IDCTechnologies.com
Hi,
I am having following requirement with one of our direct client. Please send me matching profiles along with expected hourly rate and contact information
Job Title: Unix Admin with CCNA
Location: SF Bay Area, CA
Contract 3-6 months, but Very likely to go Long-term
Technical Support/Escalation Engineer -- 5+ years Unix Administration experience and CCNA Certification MUST HAVE's
Requirements:
EXPERIENCE
5 Years UNIX System Administration + Escalations Support
TECHNICAL KNOWLEDGE / SKILLS
CCNA required / CCNP strongly preferred
Mentoring Tech Leads – strong communication about new technical issues with tools and how they can be solved
Providing expert technical support for an assigned client product(s):
1) Resolves technical problems for assigned products that cannot be resolved by Support Tech leads and Technical Support Engineers (TSE's).
2) Mentors the Support Tech Leads and Technical Support Engineers (TSE's) about the technical operation of an assigned product.
Drive complex technical issues to a successful resolution - effectively communicate with Developers and Management to get desired results
Complete Root Cause Analysis for complex technical problems – do not just solve individual cases
Accept ownership of Escalation cases for assigned product within SLA guidelines.
Soft Skills:
Management presentation skills
Comfortable working in a high pressure environment to quickly solve
Job Title: Unix Admin with CCNA
Location: SF Bay Area, CA
Contract 3-6 months, but Very likely to go Long-term
Technical Support/Escalation Engineer -- 5+ years Unix Administration experience and CCNA Certification MUST HAVE's
Requirements:
EXPERIENCE
5 Years UNIX System Administration + Escalations Support
TECHNICAL KNOWLEDGE / SKILLS
CCNA required / CCNP strongly preferred
Mentoring Tech Leads – strong communication about new technical issues with tools and how they can be solved
Providing expert technical support for an assigned client product(s):
1) Resolves technical problems for assigned products that cannot be resolved by Support Tech leads and Technical Support Engineers (TSE's).
2) Mentors the Support Tech Leads and Technical Support Engineers (TSE's) about the technical operation of an assigned product.
Drive complex technical issues to a successful resolution - effectively communicate with Developers and Management to get desired results
Complete Root Cause Analysis for complex technical problems – do not just solve individual cases
Accept ownership of Escalation cases for assigned product within SLA guidelines.
Soft Skills:
Management presentation skills
Comfortable working in a high pressure environment to quickly solve
Thanks and Regards,
____________________
Chandan Kumar
IDC Technologies, Inc., 1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035
Tel: 408-457-9399 Extn: 2013| Fax: 408-608-6088
Email: Chandan@IDCTechnologies.com| Web: www.idctechnologies.com|
Yahoo IM: Chandan_reqs
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