Contact:Mail ID thomas.benjamin@jeanmartin.com
(: 917 484 1207
Jayathirtha Maruru
Core pepolesoft technical development Consultant Looking for Projects
Summary:
I have around 11+ years of expertise in software development. More than six years of experience on Vantive/PeopleSoft projects. PeopleSoft Certified PeopleTools professional.
Education: Bachelor of engineering securing first class from Bangalore University.
Technical Skills:
| ERP | PeopleSoft 8.X, 9.X CRM and HCM and Vantive |
| Tools | Application Designer, Data Mover, Vantive Designer and Tools |
| Database | Oracle, DB2 and SQL Server 6.5 |
| Languages | Peoplecode, PL/SQL, VBA, SQR, PERL, Java and COBOL |
| Operating Systems | Windows NT/95, MS-DOS and UNIX |
Assignment Brief:
· Worked as Vantive/PeopleSoft Technical Developer for FedEx, Collierville from Dec. 2009 to Nov. 2010.
· Worked as PeopleSoft Technical Developer for Citigroup, NYC from June 2007 to Oct. 2009.
· Worked as PeopleSoft CRM developer for Panasonic, Secaucus, NJ from March 2006 to Feb. 2007.
· Worked as PeopleSoft CRM developer for 'Conference Registration' project at Thomson Physicians, Secaucus, NJ from May 2005 to December 2005
· Worked as Senior Developer - PeopleSoft HCM/CRM Product Support for PeopleSoft ISC - Hexaware from February 2004 to April 2005.
· Worked as Consultant - Vantive at Software AG, Eberstadt, Germany through iGate Global Solutions from December 2002 to July 2003.
· Worked as Consultant - Vantive at Software AG, Eberstadt, Germany through iGate Global Solutions from June 2002 to August 2002.
· Worked as Software Engineer - Vantive at Atlanet, Rome, Italy through US Interactive GmbH, from December 2000 to July 2001.
· Worked as Software Engineer - Vantive at O2, Munich, Germany through US Interactive GmbH, from August 2000 to November 2000.
· Worked as Senior Application Developer - Vantive at Covansys from May 1998 to June 2000.
Assignment Details:
I. Medco Health Solutions. Feb. 11 – Aug. 11
The project was about customization of PeopleSoft HRMS/HCM modules (HR, Base Benefits, Benefit Admin, eProfile, eBenefit, and ePay).
· Extensively worked using PeopleCode for customizing pages in HR and Base Benefits modules to meet specific business requirements.
· Used built-in functions and wrote application specific functions in PeopleCode. Access and manipulate data in the Component Buffer and Used SQL objects to retrieve and manipulate data in PeopleSoft tables. Running in trace, debugging the code/programs and fixing errors.
· Involved in Customization of Self-service transaction pages using development tool Application designer & PeopleCode.
· Customized pages for ePay such as View Paycheck and Voluntary Deductions to enables employees to add, change, or stop voluntary deductions. Worked on eprofile to enable employees to maintain name, address, phone number and all other personal information.
· Involved in Customization of Self-service transaction pages that make up eProfile, eProfile Manager, eRecruit and eRecruit Manager using development tool Application designer & PeopleCode.
Environment: PeopleSoft HCM 9.0, PeopleCode, Application Designer, Application Engine, Oracle, UNIX.
II. Vantive/PeopleSoft Nexus Application. Dec. 09 – Nov. 10
Nexus is an integrated family of client/server, mainframe, and web-based CRM applications, enabling technical support for internal and external customers who request, use, and repair the technologies deployed by FedEx.
As a Senior Programmer Analyst, is responsible for the following activities
· Design, development and customization of PeopleSoft/Vantive screens
· Development of components/pages and VBA code/peoplecode based on business requirements.
· Customization and enhancement of existing Vantive/PeopleSoft applications.
· Development and enhancement of stored procedures and triggers on Sybase/SQL.
Environment: HP-Unix, PeopleSoft CRM 8.9/ Vantive 8.0 and Sybase SQL.
III. BASEL II for Global Consumer Group. Jun. 07 – Oct. 09
For implementing the Basel II regulatory reporting requirements, it is imperative that processes to be in place to ensure that the credit data collected, which will be used for capital calculations, is consistent with the exposures reported on the financial books.
As a Senior Programmer Analyst, is responsible for the following activities
· Customizing peoplesoft components to meet the business requirements.
· Enhancement of 'portfolio management' component for portfolio parameter calculations.
· Developed peoplecode functions to improve the performance of 'batch parameter' component loading.
· Analytical data system, which provides peoplesoft pages, to select a subset of data (tables and portfolio's) from Basel II GCBC (peoplesoft) database and transfer the same to 'analytical database'.
Environment: HP-Unix, PeopleSoft EPM 8.8 and Oracle 9i.
IV. The Call Center Application. Mar. 06 – Feb 07
The 'Plasma Loaner' project Nov 06 – Feb 07.
The Plasma Loaner Program aims to capture the various customer interactions in the process and track the movement of the TV through the various stages of the Loaner lifecycle. Through appropriate technology investments and intelligent data capture Panasonic service operations can track "expensive" plasma TV inventory dedicated to this program..
As a Programmer Analyst, is responsible for the following activities
· Developing the control screens (i.e. peoplesoft components) for the loaner status and also modifying the existing loaner components to track the movement of loaner items.
· Development of an application engine to send workflow notifications to the provider group on various stages of loaner cycle.
· Unit testing and UAT of the developed application.
The 'Plasma Concierge' project May 06 – Oct 06
The plasma concierge will offer the panasonic plasma television customer's a coordinated, multi-channel set of information and repair service offerings, including web self-help information, an on-line service request form, and both telephone and web chat access to dedicated Plasma-skilled call center agents, who will provide technical advice and assist in scheduling repair service.
As a Programmer Analyst, is responsible for the following activities
· Preparation of technical specs based on the business requirements document.
· Real-time Integration with panasonic website application for creation of user profile, customer, case and notes in peoplesoft using integration broker framework.
· Created messages and accompanying peoplecode to parse the XML and create the user profile, customer, case and notes in peoplesoft.
· Unit testing and UAT of the developed application.
The 'Dealer Locator' search enhancement Mar. 06 – May 06
The PeopleSoft 'Dealer locator' application currently provides information for customers interested in purchasing Panasonic products. The call center and website access the same database of information and present it in a slightly different manner. But the current database searches are based at product category level and leads to inaccurate and sometimes invalid storefront information. The proposed application will receive model-based storefront information from Panasonic DW repository and the product search will be based on the model and product category.
As a Programmer Analyst, was responsible for the following activities
· To get a thorough understanding of existing application and the proposed fix.
· Preparation of Technical Specs Document
· To modify the dealer locator search engine to query the database by model number and product category.
· Allow an agent to search for the nearest dealer by model and product category.
· Unit testing and UAT of the modified application.
Environment: NT Server, PeopleSoft CRM 8.8 and Oracle 8.
V. Correspondence Management May 05 – Dec. 05
This assignment involved me working on the correspondence management requirements for the conference registration. The requirements were for sending correspondence on attendee confirmation, on rescheduling the event, reminder for the event and also sending across certifications for participating in the event. The same is being achieved by customizing the OOB correspondence management functionality. Also was involved in configuring workflows for customized components through Active analytics framework. I have done extensive coding on peoplecode for this assignment.
As a Programmer Analyst, was responsible for the following activities
· Preparation of Technical Specs Document
· To develop/customize the OOB correspondence management using peoplecode
· Integrate correspondence with the programs and registration components
· Unit testing of the correspondence management functionality
· To configure workflows for the programs and registration components
Environment: NT Server, PeopleSoft CRM 8.9 and Oracle 9i.
Employer: Hexaware Technologies.
Period: Feb. 04 – April. 05
VI. PeopleSoft HCM 8.8, CRM 8.9, 8.8 SP1, 8.4 and Product Support Feb. 04 – April. 05
This assignment involves fixing incidents reported by PeopleSoft global support center on HCM modules (Workforce Admin, Base Benefits, ESS and MSS) and CRM (Sales and Support), and then send across the resolution. PeopleSoft will post the resolution packages in the customer connection, indicating acceptance. Have worked extensively on PeopleTools, Application Designer, Peoplecode, BORM and Debugging the application using PeopleCode Debug and Trace options.
As a Team member, was responsible for the following activities
· To Scope the PeopleSoft incidents assigned
· Providing fix for the PeopleSoft incidents
· Preparation of code review document
· Unit testing of the fixed PeopleSoft incident
Environment: NT Server, PeopleSoft HCM 8.8, CRM 8.9, 8.8, 8.4, Test Director 7.6 and SQL Server 7.0.
Employer: iGate Global Solutions.
Period: Jun. 02 – Jan. 04
VII. SCORE Customer support for Software AG, Eberstadt, Germany Dec. 02 – Jan. 04
SCORE is a customer support system based on the support module of Vantive CRM.
It has been extensively customized to meet the requirements of software AG.
Software AG is into software solutions, having leading products like ADABAS, TAMINO etc.
This particular system is designed and developed to take care of the customer support issues for these software products.
As a Team Member, was responsible for the following activities:
· Enhancement and maintenance of Vantive Support objects.
· Development and maintenance of VBA Scripts
· Testing of the module
· Bug fixing on their existing system
Environment: NT Server, Vantive CRM and SQL Server 6.5.
VIII. BestX Inbox Project for Software AG, Eberstadt, Germany Jun. 02 – Nov. 02
This project involved customization of Vantive as part of creating a single virtual inbox for each user out of user selected/subscribed inboxes. These inboxes are based on a view from SW_ACTION and SW_ACTION_LOG tables. The virtual inbox has additional features like sorting, filtering and visual indication even though the application is minimized.
As a Team Member, was responsible for the following activities:
· Development of 'Send Action' and 'Forward Action' dialog boxes and related scripts.
· Preparation of test cases for Unit testing
· Unit testing of the module
· Bug fixing on their existing system
· Preparation of 'Design Specification' and 'User manual' documents
Environment: NT Server, Vantive CRM and SQL Server 6.5.
Employer: US Interactive Ltd.
Period: Jun. 00 – May 02
IX. Order Management Module on PeopleSoft 8.0 CRM for USIT. Aug. 01 – May 02
The project involved customization of PeopleSoft CRM 8 as part of the unified desktop for processing orders and getting billing information into it from Portal Infranet using the E2E Hub.
As a Team Member, was responsible for the following activities:
· Development of 'Plan' and 'Adjustment' Components
· Creating 'fields', building 'records', development of 'pages' and 'components'.
· Development of Peoplecode scripts and functions
· Preparation of 'Low level design' documents
· Preparation of 'Work User Specification' documents
Environment: Solaris 5.7 and NT Server, PeopleSoft CRM 8.x, SQR, Process scheduler, Portal Infranet 6.1, e2eHub 3.1.3 and Oracle 8.1.7.
X. Customer Care Application for Atlanet, Rome, Italy. Dec. 00 – Jul. 01
TELCOCARE is a 'Customer Care' package built over Vantive. Telcocare interfaces Arbor BP as billing system with ConnectEx as application integration tool. Telcocare is configured to be an 'Order Management' system implementing compatibility matrix for validating orders. Telcocare order management is also integrated with the provisioning system developed by third party, using ConnectEx.
As a Team Member, was responsible for the following activities:
· Writing VBA scripts and functions for various field and form level validations.
· Design and development of Vantive screens.
· Writing PL/SQL procedures to implement the functionality required.
· Bug fixing on the existing 'Customer care' application.
Environment: HP-UNIX Machine, Vantive 8.0, Oracle 8, ConnectEx and HP UNIX.
XI. Salcus Maintenance Project for O2, Munich, Germany. Aug. 00 – Nov. 00
The objective of the SALCUS Project is to provide customer service interface to the VIAG employees. The system gives a unified view for the customer service representatives. It has order and tariff modules, which help the customer service representatives to deal with sales and order related issues effectively.
As a Team Member, was responsible for the following activities:
· Developed Corridor Plan Object and Embedded the Vangrid controls on corridor plan page.
· Writing VBA scripts and functions for various field and form level validations.
· Writing PL/SQL procedures to implement the functionality required.
· Preparation of test cases for Testing.
· Preparation of User release notes.
· Preparation of Technical release notes.
· Bug Fixing for the existing system.
Environment: HP-UNIX Machine, Vantive 7.0 and Oracle 7.3 on HP-UNIX
Employer: CSC Inc. (Formerly CBSI Ltd.)
Period: May 98 – Jun. 00
XII. Multi Channel Platform for 'Complete Business Solution Bank' Feb. 00 – May. 00
The Strategic objective of the Multi Channel Platform (MCP) is to obtain a uniform client profile across the distribution channels of the bank (including branch offices and all centers) The MCP will empower the sales professionals in day-to-day dealings with clients, by institutionalizing the knowledge base. It will enable the creation of a centralized database of client information that can be accessed by each 'sales' professional.
As a Team Member, was responsible for the following activities:
· Identification and creation of Objects required to meet the functionality
· Writing VBA scripts and functions for various field and form level validations.
· Exploration of Survey Template functionality.
· Preparation of test cases for Unit testing.
· Unit testing of modules involved.
Environment: IBM Server, Vantive 8.0, SQL Server 6.5 and Windows NT
XIII. CB Richard Ellis Maintenance Project. Dec. 98 – Jan. 00
The CBRE Maintenance Project involves maintenance and enhancement for the Vantive applications developed originally by CBRE. Design and development for new requirements, coding, unit testing, integration testing and assistance to on-site during acceptance testing also come under the scope of the project.
Module I: IG/IP Maintenance Project for CB Richard Ellis Sep. 99 – Jan. 00
The strategic objective of this module, which is developed as an extension of Vantive Sales module is to primarily focus on servicing a set of premium CBRE clients in the Institutional Customer segment. The shared communication platform will empower the Sales Professional in day-to-day dealings with the clients by creating a centralized database of specified client information that can be accessed by each 'sales' professional.
As a Team Member, was responsible for the following activities:
· I was involved in designing and developing the interface between IG/IP & PropertyFirst system.
· Developed PERL scripts to run server side background process to retrieve data from the database using oracle procedures, write it to a flat file and pass it on to the Property first system. Similarly, getting information from the Property First system periodically and populating the Opportunity records through Oracle Triggers.
· Developed PL/SQL procedures and a trigger to take care of writing to a flat file, reading from flat file and inserting the data from flat file to an oracle table.
· Preparation of test cases for Unit Testing.
Module II: Property Information Management System for CBRE. Feb. 99 – Sep. 99
The objective of the PIMS module was to capture the property information for CBRE. The PIMS module aimed at creating a centralized database of property information. Hence, it involved the whole gamut of property related matters like buying, selling, making the property available, transaction, etc. The Project involved modifications and additions to the existing screens, which were originally developed by CBRE in Canada.
As a Team Member, was responsible for the following activities:
· I was involved in modifying screens, coding VBA scripts.
· Writing PL/SQL procedures to meet additional Functional requirements.
· Preparing test cases for unit testing.
Module III: Global Client Database for CB Richard Ellis Dec. 98 – Feb. 99
The primary objective of this module was to develop a system for building a database of CBRE's global clients and to keep track of the transactions undertaken with them.
As a Team Member, was responsible for the following activities:
· Development of Vantive Screens.
· Preparing test cases for unit testing at offshore.
· Testing of Vantive screens and VBA Code to meet the specified Functional requirements.
Environment: IBM Server, Vantive 8.0, Oracle 7.3 and Windows NT
XIV. First Health Year 2000 Conversion Project. May 98 – Oct. 98
The purpose of the project is to make all the COBOL - 74 programs Y2K compliant.
The source codes were first converted on PC. We used Microsoft Visual Source Safe for version control of the sources. The system flow was later carried out at onsite.
As a Team Member, was responsible for the following activities:
· Carry out the Conversion of affected code.
· Compilation of the code on Unisys mainframe.
· Testing of the affected programs on Unisys mainframe.
Environment: Unisys A19 Mainframe, COBOL 74, DMS II and Cande
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