{Job Junction} Urgent Need CISCO ICM/CVP ANALYST(IL,Longterm)

Hi,

Hope you are doing great today!

Please send profile at ajit@sysmind.com

Role : CISCO ICM/CVP ANALYST

Location: Bloomington,IL

JOB DESCRIPTION:

"• Subject Matter expert on Cisco Unified Contact Center Enterprise 8.5

• Expert on Development of Scripts in Cisco Unified Intelligent Contact management Enterprise 8.5

• Subject Matter expert on Cisco Unified Call Manager 8.5 Clusters

• Good Hands on experience and understands and identifies the Issues related to ICM and provide resolution immediately.

• Capable to understand the Avaya Scripts and develop the Scripts in Cisco ICM

• Knowledge and Hands on experience in Cisco Unified Voice Portal

• Knowledge and Hands on experience in Cisco Call studio.

• Knowledge on CUSP, Unity Voicemail Servers, Peripheral Gateway, SRST, CTIOS.

• Basic Knowledge on Verint Call recording System

 

Thanks&Regards

Ajit Singh Rawat                        

Email:ajit@sysmind.com

Gtalk:ajitsysmind@gmail.com

Phone: 609-897-9670 x 2181

Fax: 302-269-7171

Address: 38 Washington Road, Princeton Junction, NJ 08850

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