{Job Junction} Urgent Need DESKTOP/TECHNICAL SUPPORT(DE,Longterm)

Hi,

Hope you are doing great!!!

Please send profile at ajit@sysmind.com

TITLE:  DESKTOP/TECHNICAL SUPPORT

LOCATION:   Wilmington,DE

Job Description

Primary Skill: 4-6 yr

1.      Good Experience in OS Troubleshooting (Windows XP and Windows 7).

2.      Basic application troubleshooting knowledge.

3.      A+ Certification

4.      Good Hands on Experience in  IMAC activities.

5.      Good Experience in Data Backup Techniques.

6.      Knowledge in Networking. (LAN/WAN)

7.      Good hands on experience in Hardware Support. (Printers, Laptops, desktop,Mobile devices)

8.      Excellent communication skills.

9.      Good Customer/Vendor handling skills.

10.  Experience in HP laptop hardware.

11.  Troubleshooting desktop client applications like Siebel, etc

12.  Call center users support for Phones and Head sets.

Secondary Skill:      

1.      Good understanding of Incident and Request Management(ITIL-Framework).

2.      ITIL Certification.

 

 

Thanks&Regards

Ajit Rawat                        

Email:ajit@sysmind.com

Gtalk:ajitsysmind@gmail.com

Phone: 609-897-9670 x 2181

Fax: 302-269-7171

Address: 38 Washington Road, Princeton Junction, NJ 08850

 

 

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