Hi ,
Plz send profiles to Richard@svksystems.com
Job Title: Desktop Support
Location: Madison, WI
Duration: Long Term (36 Months)
Description:
Call Tracking Software * 5+ Yrs.
Phone based technical support * 5+ Yrs.
Remote Desktop Management Tools * 5+ Yrs.
Respond to customer requests (verbally and in writing) * 5+ Yrs.
Experience in Technical Writing and Documentation 3+ Yrs.
Excellent oral and written communication skills and advanced customer support skills 5+ Yrs.
Experience managing & supporting personal and/or network printers/multi-function devic 3+ Yrs.
Experience working with copier & desktop scanners 2+ Yrs.
Experience supporting a large customer base (1500+ employees) working multiple locatio 5+ Yrs.
Microsoft Office 2010 Suite 3+ Yrs.
Web Browser - Internet Explorer * 3+ Yrs.
Diagnostics & Troubleshooting * 5+ Yrs.
Remote Connectivity (Wireless, Cellular Wireless & VPN) 3+ Yrs.
MS Windows 7 * 2+ Yrs.
Richard
SVK Systems Inc
11465, Johns Creek Parkway, Suite #180, Johns Creek, GA - 30097
Contact: 678-824-7780 | Fax: 404-601-9507
Email: richard@svksystems.com | Gmail: richard05svk@gmail.com
Website: www.svksystems.com
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